Wall Mounted Heat Pumps & Air Conditioners
CANAIR C28 -30°C

CANAIR C28 – HIGH-EFFICIENCY WALL-MOUNTED HEAT PUMP

The CANAIR C28 is a high-performance wall-mounted heat pump engineered to master the rigorous climate of Québec. Designed for homes in the Greater Montreal area, including the North Shore and South Shore, this system delivers exceptional heating performance even when outdoor temperatures drop to a bone-chilling -30°C (-22°F).

Available in capacities up to 48 000 BTU, the C28 Series offers industry-leading efficiency with ratings of up to 28.1 SEER2. Whether facing a harsh winter or a humid summer, the Canair C28 ensures precise comfort and significant energy savings, backed by a robust design.

Reliable Comfort in Every Season

  • Extreme Cold Heating – Operates efficiently in heating mode down to -30°C (-22°F), ensuring warmth during the coldest snaps.
  • Top-Tier Efficiency – Achieves up to 28.1 SEER2, making it one of the most efficient units in its class.
  • Winter Ready – Designed to maintain performance in extreme weather conditions year-round.
  • Wide Capacity Range – Available in models up to 48 000 BTU to suit large spaces and whole-home applications.

Smart Features and Quiet Operation

  • Whisper Quiet – Indoor unit operates at very low sound levels for a peaceful environment.
  • “Follow Me” Function – The remote control senses the temperature at your location and adjusts the unit to ensure personalized comfort.
  • Auto-Clean – Automatically cleans and dries the indoor coil to prevent mold and maintain healthy air quality.
  • Turbo Mode – Maximizes output to reach the desired temperature quickly in both heating and cooling modes.

Technology and Convenience

  • Cold Draft Prevention – Delays fan operation during heating start-up to ensure air is warm before circulating.
  • Auto Restart – Automatically resumes operation with previous settings after a power failure.
  • Optional Wi-Fi – Compatible with an optional module for remote control via smartphone.

Warranty and Peace of Mind

  • Solid Warranty – Backed by a reliable warranty on the compressor and parts.
  • Energy Star Certified – Meets strict energy efficiency guidelines (Cold Climate designated on select models).
SEER: 28.1 EER: 16.2 HSPF: 11.5 Sound Level: 24 Model: C28SEH36H21 / C28SCH36H21, C28SEH09H21 / C28SCH09H21, C28SEH12H21 / C28SCH12H21, C28SEH18H21 / C28SCH18H21, C28SEH24H21 / C28SCH24H21, C28SEH30H21 / C28SCH30H21 AHRI: 207683256, 207683257, 207683258, 207683259, 207683260, 207683261 Minimum Operating Temperature: -30 Series: C28 Capacity: 18 000 BTU, 9 000 BTU, 12 000 BTU, 30 000 BTU, 24 000 BTU, 36 000 BTU Refrigerant: R-410A Certifications: ENERGY STAR Cold Climate Rebate Programs: LogisVert Rebate Amount: 2 544 Parts Warranty: 10 Labor Warranty: 10 Technology: Inverter technology, Heating down to -30 °C, Turbo mode for rapid temp rise, Follow Me temperature sensor, Self‑cleaning coil function Aesthetics: Clean, modern minimalist design, Slim, unobtrusive wall‑mounted profile, Sleek, discreet visual presence, Seamless blend into interior décor Technical details: Heating capability: down to -30 °C, Energy efficiency (SEER2): 28.1, HSPF2: 11.5, EER2: 16.2, Refrigerant: R‑410A, Voltage: 220 V, Wi‑Fi: Optional, Certifications: ENERGY STAR, AHRI (207683256), Indoor noise level: 24 / 38 dB(A), Outdoor noise level: 54.5 dB(A), Piping size: 1/4 – 3/8 in, Indoor unit dimensions (W×D×H): 33.4 × 9.18 × 11.76 in

Efficiency

Up to
28.1 SEER
Up to
16.2 EER
Up to
11.5 HSPF
Ultra heat down to
-30 °C

BTU

9 000 BTU
300 – 500 sq. ft.
12 000 BTU
400 – 650 sq. ft.
18 000 BTU
600 – 1 000 sq. ft.
24 000 BTU
800 – 1 300 sq. ft.
30 000 BTU
1 100 – 1 600 sq. ft.
36 000 BTU
1 400 – 2 000 sq. ft.

MODELS AND CERTIFICATIONS

BTU
Model
AHRI
9 000 BTU
C28SEH09H21 / C28SCH09H21
207683256
12 000 BTU
C28SEH12H21 / C28SCH12H21
207683257
18 000 BTU
C28SEH18H21 / C28SCH18H21
207683258
24 000 BTU
C28SEH24H21 / C28SCH24H21
207683259
30 000 BTU
C28SEH30H21 / C28SCH30H21
207683260
36 000 BTU
C28SEH36H21 / C28SCH36H21
207683261

Characteristics

PERFORMANCE
  • Quiet operation 24 dB
  • R-410A refrigerant
  • ENERGY STAR Cold Climate
SUBSIDIES
  • LogisVert
  • Up to 2 544 $
Technology
  • Inverter technology
  • Heating down to -30 °C
  • Turbo mode for rapid temp rise
  • Follow Me temperature sensor
  • Self‑cleaning coil function
Aesthetics
  • Clean, modern minimalist design
  • Slim, unobtrusive wall‑mounted profile
  • Sleek, discreet visual presence
  • Seamless blend into interior décor
Technical details
  • Heating capability: down to -30 °C
  • Energy efficiency (SEER2): 28.1
  • HSPF2: 11.5
  • EER2: 16.2
  • Refrigerant: R‑410A
  • Voltage: 220 V
  • Wi‑Fi: Optional
  • Certifications: ENERGY STAR, AHRI (207683256)
  • Indoor noise level: 24 / 38 dB(A)
  • Outdoor noise level: 54.5 dB(A)
  • Piping size: 1/4 – 3/8 in
  • Indoor unit dimensions (W×D×H): 33.4 × 9.18 × 11.76 in

Warranty

  • 10 years parts limited warranty1
  • 10 years labor warranty1

Notes

  • 1 To the original owner, when product is used in an owner-occupied residence, he is covered a 10-year parts limited warranty.

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